FAQs

General Questions 

Q1: What is K-Store?

K-Store is an online Shopping Platform that provides high-quality products (Women's Fashion, Men Fashion, Electronics, kids' & Toys, Home & kitchens, Computer Accessories , pet products, and Accessories.

Q2: Does K-store deliver across India?

Yes, we offer delivery across India.

Orders & Shipping 

Q3: How long does delivery take ?

Standard delivery takes 5-10 business days. International orders may take longer.

Q4: Will I get the tracking number for my order?

Yes, once your is shipped, you will receive a tracking link via email/SMS.

Q5: Do you support Cash on Delivery (COD )?

Currently, We only accept prepaid orders.

Returns & Refunds 

Q6: Can I return a product if I don't like it?

Yes, you can request a return within 7 days ( terms & conditions apply )

Q7: How long does it take to process a refund?

If the return is approved, the refund will be processed within 3-7 business days to your original payment method.

Payments & Security 

Q8: Is my payment secure on K-Store?

Absolutely! We use 100 %  secure payment gateways  (Cashfree, Razorpay, etc.).

Q9: How can I contact K-Store customer support ?

Yes can reach us via email or WhatsApp